R & J Auto Repair

Arafat Chisti 4 months ago

I had my car repaired by a different mechanic and drove over 100 miles afterward without any issues. Later, I brought it here for an inspection, and when I got the car back, both the ABS and check engine lights were on. The shop refused to address or fix the problem afterward. Very disappointing experience overall — I would not recommend getting an inspection done here what so ever EDIT (Reply to the owner): The issue is that the ABS and check engine lights were not on before the inspection. I drove the car over 100 miles after previous repairs without any warning lights or problems. The previous work on the vehicle was done by another mechanic, not by me. I only informed the shop that repairs had been done and that I planned to address anything else afterward. During the inspection, the front left tire was removed, and that is where the wheel speed sensor is located, so something may have been pulled loose or damaged during the process. Immediately after the inspection, both warning lights were on and the vehicle failed. What was most disappointing was how the situation was handled afterward. One mechanic completely denied my claim and falsely stated that the ABS and check engi

LAURA SHERMAN 11 months ago

After almost a $900 bill, my 21 year old daughter was called to come back in- she was told that a service member left a wrench in her car's engine !!!!! She had to then another drive 20 minutes (each way) back again to find that it was already found- and not in her car. There was no communication between staff members. And no "we are sorry for all the run around"... Sad that you take advantage of young females. Will not return.

Amberstorm Carrington a year ago

AWFUL! PLEASE DO NOT GO HERE! SCAMMERS!! They refused to give me a price for the job needing to be done AFTER ME PAYING A DIAGNOSTIC TO TELL ME WHAT THE PROBLEM WAS. When I pushed for an estimated amount, and pointed out that they diagnosed the problem, AND had a steady labor rate so they should be able to give me an estimate at best, they refused service outright. I found out later on that this is a ploy they use to hike up the price at the last minute when the “job is done” to pressure the unsuspecting client to pay double what they should. No reason to be sketchy about an estimate for services diagnosed at their own shop. Also, $125 for a computer diagnostic is LUNACY. The woman at the front desk was the rudest person I’ve ever spoken to, doesn’t even let you get a word in edgewise and will literally talk over you while trying to bully you into allowing her to make a hefty hold on your card so they can sneak in the extra amount in their little scam. Oh, and all the 5 star reviews here are from friends/family. The low reviews are honest ones from REAL customers. PLEASE DO NOT GO HERE

Glenn Becker 4 years ago

The 3 mechanics are top notch. They are honest and fair priced. Very trustworthy. BTW, we are not related but they have all become my friends through the business. A+++

Hafiy C 13 years ago

Went to shop stood around for about 15 mins, watched as two mechanics just sat there looking at me. Told guy what the problem was , pretended he went in back and priced the part for me. I called back 2 days later about the part and told " not able to find one " where did he get his pricing from ? Also never took my phone number to call me, how was he going to contact me if he did find the part ? Customer Service sucked !!